(1) If you are specialists in the service and repairs of all makes and models of European, British and Classic cars do you also work on Australian, Japanese and other makes of cars?
• Yes we are more than capable of working on all makes and models of cars and have the latest diagnostic equipment and service techniques to provide guaranteed Log Book service of all cars and four wheel drives.

(2) What are the business hours of Black Rock Motors?
• Monday - Friday 7:30am - 5:00pm.

(3) Do you do body work repairs as well as mechanical repairs?
• No we are not panel beaters but can arrange to have body work repairs done.

(4) Are you able to attend to auto electrical faults as well as mechanical repairs?
• Yes we are able to carry out auto electrical repair work.

(5) Do you offer a warranty on your repair work?
• Yes we offer a months warranty on repair work carried out by BRM.

(6) Do you provide a loan car for clients?
• Yes we offer a complimentary loan car to our customers.

(7) Are customer's cars locked up overnight?
• Yes security is paramount and we lock our customers' cars up overnight.

(8) Do you offer any discount for Senior Card holders?
• Yes we offer discount rates for Seniors.

(9) How long has Black Rock Motors been in business?
• 14 years.

(10) Can you source genuine parts from original manufacturers?
• Yes we can source genuine parts if that is required.

(11) Can someone from the business be contacted after hours?
• Our after hours phone number is 0425 806 133.

(12) Can arrangements be made to have a vehicle towed to the workshop after hours?
• Yes we can recommend towing companies we have worked with.

(13) Can BRM provide quotes for repair work and service?
• Yes we can provide quotes but will always phone our customers if we find unexpected issues which fall outside of the original quote, to re-quote before going ahead with the work.

(14) Do you offer a trade in service to the purchaser of a vehicle?
• Yes we do offer to take trade ins.

(15) Can you source a specific vehicle assuming you don't have a suitable one in stock?
• Yes we do endeavour to source a quality vehicle if it is not in stock.

(16) Do you offer a warranty on all vehicles sold?
• Yes vehicles come with a 3 month or 3 year's warranty of your choice.